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Frequently Asked Questions
General
- 01That's okay. You don't have to be certain before reaching out.If you're wondering whether counselling could be helpful, you are welcome to contact me with any questions before booking. We can discuss what you're looking for and whether my services may be appropriate for your needs.Sometimes, simply taking the first step and having a conversation can help you understand what kind of support you're looking for.
- 02Kindly refer to the contact page where you will find a calendar with further instructions that will allow you to book a session.
- 03Our first session is an opportunity for us to get to know one another and for you to share what has brought you to counselling. You can share at a pace that feels comfortable for you, and there is no expectation that you have to discuss everything at once.Together, we'll begin to understand what you're looking for from counselling and consider what may be helpful moving forward.
- 04It depends on the kind of support you're looking for.Counselling may be more appropriate if you want:A confidential space to talk through what you're experiencingSupport with emotional difficulties or challenging life experiencesHelp processing grief, trauma, anxiety, relationship difficulties or major life changesOngoing person-centred counselling support Journaling Support may be more appropriate if you want:Structured guidance for self-reflectionSupport using journaling intentionallyA space to explore your thoughts and emotions through writingA reflective practice alongside or following counselling If you're unsure, you're welcome to reach out before booking and we can discuss which option may be the better fit.
- 05Sessions are conducted online, allowing you to access counselling from a private and comfortable space that works for you.Once your session is booked, you have the option of MS Teams, Zoom, WhatsApp video or Google Meet to have your sessions. You will need a reliable internet connection and a private space where you can speak comfortably and confidentially.Online counselling can be a convenient option if you're balancing work, studies, family responsibilities or simply prefer receiving support from your own space.
- 06Individual counselling sessions are approximately 50–60 minutes.Couples counselling sessions are approximately 60 minutes.The length of each session allows enough time to check in, explore what is important to you, and bring the session to a comfortable close without feeling rushed.
- 07There isn't a set number of sessions that applies to everyone.The length of counselling depends on what you're experiencing, what you'd like to work towards, and the type of support that feels appropriate for you. Some people may find that a few sessions provide the support they need, while others may benefit from working together over a longer period.Your needs can also change over time, so we'll regularly reflect on your progress and whether continuing counselling feels helpful.You don't need to commit to a specific number of sessions before getting started.
- 08The Association for Supportive Counsellors & Holistic Practitioners (ASCHP) is a guiding body for healthcare professionals within South Africa and outlines the standard for ethical and professional conduct, whilst focusing on the domains of wellness counselling and holistic health. It is a body that is regulated and supervised by the Healthcare Professions Council of South Africa (HPCSA). An individual who is registered with the ASCHP as a Specialist Wellness Counsellor represents a commitment to maintaining the aforementioned standards within the counselling field.
- 09A Specialist Wellness Counsellor is a certified professional with a NQF Level 8 postgraduate qualification who has additionally completed a minimum of 100 hours of counselling under supervision/hands-on experience. Their main role is to boost their client’s overall well-being, focusing on the client’s harmony of the body, mind and spirit. They provide specialized counselling in various areas such as individual and marriage counselling, trauma, grief and more. Their expertise lies in helping clients with conflict resolution, improving relationships, managing life challenges and finding inner peace. However, as and when necessary, or if required, they are additionally able to refer their clients to medical or psychological experts for specialized intervention.
- 10Although SWC’s have a wide variety of expertise, they do not practice in areas such as psychotherapy, social work, medical health or occupational therapy. Their primary focus area is on wellness, addressing topics such as marital and interpersonal relationships, chronic disease management, trauma debriefing, substance abuse and support for vulnerable individuals. Additionally, they are equipped to handle matters regarding cultural diversity in the workplace and offer guidance to enhance employability.
- 11It is important to note that medical aid is based on the practitioner’s registration. If a practitioner is registered with the ASCHP, medical aid is not accepted, as it is a cash practice. However, if a practitioner is registered with the HPCSA, medical aid is accepted.
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